Mao
AlinaMao
Alina

UX researcher with 2+ years of experience in consumer behavior research, turning user behavior into product decisions.

UX researcher with 2+ years of experience in consumer behavior research, turning user behavior into product decisions.

.pickle solution

10x

Sales growth after launch

.achievements

4

AI Products shipped from zero

.aesop labs

5K+

users acquired in first month

A moment that changed everything

While designing Lucy, an AI chatbot at Aesop Labs, I discovered users were having conversations with people they'd lost. Deceased family members. Pets. Nobody designed that use case. It just happened. That's when I understood: the most powerful thing you can design isn't a feature. It's the space for something human to emerge.

2026. Designed with ♡ in Seattle.

2026. Designed with ♡ in Seattle.

2026. Designed with ♡

in Seattle.